5 Most Significant Publications

Cheng X., Bao Y., Zarifis A., Gong W. & Mou J. (2021) ‘Exploring consumers’ response to text-based chatbots in e-commerce: The moderating role of task complexity and chatbot disclosure’, Internet Research. Available from (open access): https://doi.org/10.1108/INTR-08-2020-0460

Zarifis A., Cheng X. & Kroenung J. (2019) ‘Collaborative consumption for low and high trust requiring business models: From fare sharing to supporting the elderly and disabled’, International Journal of Electronic Business, vol.15, no.1, pp.1-20. Available from (open access): https://www.inderscienceonline.com/doi/abs/10.1504/IJEB.2019.099059

Cheng X., Fu S., Han Y. & Zarifis A. (2017) ‘Investigating the Individual Trust and School Performance in Semi-Virtual Collaboration Groups’, Information Technology and People, vol.30, no.3, pp.691-707. Available from: https://www.emerald.com/insight/content/doi/10.1108/ITP-01-2016-0024/full/html

Cheng X., Fu S., Sun J., Han Y., Shen J. & Zarifis A. (2016) ‘Investigating Individual Trust in Semi-Virtual Collaboration of Multicultural and Unicultural Teams’, Computers in Human Behavior, vol.62, pp.267-276. Available from: https://www.sciencedirect.com/science/article/pii/S0747563216302643

Cheng X., Macaulay L. & Zarifis A. (2013) ‘Modelling Individual Trust Development in Computer Mediated Collaboration: A Comparison of Approaches’, Computers in Human Behavior, vol.29, no.4, pp.1733-1741. Available from: https://www.sciencedirect.com/science/article/pii/S0747563213000848

Publications

Zarifis A. & Efthymiou L. (2022) ‘The four business models for AI adoption in education: Giving leaders a destination for the digital transformation journey’, IEEE Global Engineering Education Conference (EDUCON), pp.1866-1870. Available from: https://doi.org/10.1109/EDUCON52537.2022.9766687.

Cheng X., Lin X., Shen X., Zarifis A. & Mou J. (2022) ‘The dark sides of AI’, Electronic Markets, pp.1-5. Available from (open access): https://doi.org/10.1007/s12525-022-00531-5

Bao Y., Cheng X. & Zarifis A. (2022) ‘Exploring the Impact of Country-of-Origin Image and Purchase Intention in Cross-Border E-Commerce’, Journal of Global Information Management, vol. 30, iss. 2, pp.1-20. Available from (open access): https://doi.org/10.4018/JGIM.20220301.oa7

Zarifis A., Cheng X., Jayawickrama U. & Corsi S. (2021) ‘Can Global, Extended and Repeated Ransomware Attacks Overcome the User’s Status Quo Bias and Cause a Switch of System?’, International Journal of Information Systems in the Service Sector (IJISSS), vol.14, iss.1, pp.1-16. Available from (open access): https://doi.org/10.4018/IJISSS.289219

Cheng X., Bao Y., Zarifis A., Gong W. & Mou J. (2021) ‘Exploring consumers’ response to text-based chatbots in e-commerce: The moderating role of task complexity and chatbot disclosure’, Internet Research. Available from (open access): https://doi.org/10.1108/INTR-08-2020-0460

Zarifis A. & Cheng X. (2021) ‘Evaluating the New AI and Data Driven Insurance Business Models for Incumbents and Disruptors: Is there Convergence?’, 24th International Conference on Business Information Systems (BIS 2021), pp.199-208. Available from (open access): https://doi.org/10.52825/bis.v1i.58

Efthymiou L. & Zarifis A. (2021). ‘Modeling Students’ Voice for Enhanced Quality in Online Management Education’, The International Journal of Management Education, vol.19, iss.2, pp.1-16. Available from: https://doi.org/10.1016/j.ijme.2021.100464

Zuo Y., Cheng X., Bao Y. & Zarifis A. (2021) ‘Investigating User Satisfaction of University Online Learning Courses during the COVID-19 Epidemic Period’, Proceedings of the 54th Hawaii International Conference on System Sciences, pp.1139-1148. Available from (open access): http://hdl.handle.net/10125/70751

Zarifis A., Kawalek P. & Azadegan A. (2021) ‘Evaluating if Trust and Personal Information Privacy Concerns are Barriers to Using Health Insurance that Explicitly Utilizes AI’, Journal of Internet Commerce, vol.20, pp.66-83. Available from (open access): https://doi.org/10.1080/15332861.2020.1832817

Cheng X., Sun J. & Zarifis A. (2020) ‘Artificial Intelligence and Deep Learning in Educational Technology Research and Practice’, British Journal of Educational Technology, pp.1-4. Available from: https://bera-journals.onlinelibrary.wiley.com/doi/epdf/10.1111/bjet.13018

Cheng X., Bao Y. & Zarifis A. (2020) ‘Investigating the impact of IT-mediated information interruption on emotional exhaustion in the workplace’, Information Processing and Management, vol.57, iss.6, pp.1-16. Available from (open access): https://www.sciencedirect.com/science/article/pii/S0306457320300455

Zarifis A., Holland C.P. & Milne A. (2019) ‘Evaluating the impact of AI on insurance: The four emerging AI and data driven business models’, Emerald Open Research, pp.1-17. Available from (open access): https://emeraldopenresearch.com/articles/1-15/

Herbert I., Milne A. & Zarifis A. (2019) ‘Data technologies and next generation insurance operations’, Journal of Financial Transformation, vol.50, pp.110-117. Available from: https://ideas.repec.org/a/ris/jofitr/1630.html

Zarifis A., Ingham R. & Kroenung, J. (2019) ‘Exploring the language of the sharing economy: Building trust and reducing privacy concern on Airbnb in German and English’, Cogent Business & Management, vol.6, iss.1, pp.1-15. Available from (open access): https://www.tandfonline.com/doi/full/10.1080/23311975.2019.1666641

Zarifis A. (2019) ‘The Six Relative Advantages in Multichannel Retail for Three-Dimensional Virtual Worlds and Two-Dimensional Websites’, Proceedings of the 10th ACM Conference on Web Science, June 19–21, Boston, USA, pp.363-372. Available from: https://dl.acm.org/doi/pdf/10.1145/3292522.3326038

Zarifis A., Cheng X. & Kroenung J. (2019) ‘Collaborative consumption for low and high trust requiring business models: From fare sharing to supporting the elderly and disabled’, International Journal of Electronic Business, vol.15, no.1, pp.1-20. Available from (open access): https://www.inderscienceonline.com/doi/abs/10.1504/IJEB.2019.099059

Cheng X., Su L. & Zarifis A. (2019) ‘Designing a talents training model for cross‑border e‑commerce: a mixed approach of problem‑based learning with social media’, Electronic Commerce Research, vol.19, iss.4, pp.801-822. Available from: https://link.springer.com/article/10.1007/s10660-019-09341-y

Zarifis A. & Ingham R. (2019) ‘Building Trust in English and German for Collaborative Consumption: A Comparative Case Study of the Language and Content Used by Collaborators on Airbnb’. In Wruk D., Oberg A. and Maurer I. Perspectives on the Sharing Economy, Cambridge Scholars Publishing (pp.189-196). ISBN-10: 1-5275-3512-6. Available from: https://www.cambridgescholars.com/perspectives-on-the-sharing-economy

Cheng X., Bao Y., Zarifis A. & Mou J. (2019) ‘A Model of Customer Trust in Sharing Economy-Driven Ride-Sharing Platforms Involving Psychological Contract Violation and Recovery’, Proceedings of the Americas Conference on Information Systems (AMCIS), pp.1-5, Available from: https://aisel.aisnet.org/amcis2019/cognitive_in_is/cognitive_in_is/6/

Zarifis A. & Cheng X. (2018) ‘The Impact of Extended Global Ransomware Attacks on Trust: How the Attacker’s Competence and Institutional Trust Influence the Decision to Pay’, Proceedings of the Americas Conference on Information Systems (AMCIS), pp.2-11, Available from: https://aisel.aisnet.org/amcis2018/Security/Presentations/31/

Michael P., Dimitriou S., Glyptis L. & Zarifis A. (2018) ‘e-Government Implementation Challenges in Developing Countries: The Project Manager’s Perspective’, International Journal of Public Administration and Management Research (IJPAMR), vol.4, no.3, pp.1-17. Available from: http://www.rcmss.com/index.php/ijpamr

Chen L., Zarifis A. & Kroenung J. (2017) ‘The Role of Trust in Personal Information Disclosure on Health-Related Websites’, Proceedings of the European Conference on Information Systems (ECIS), pp.771-786, ISBN 978-0-9915567-0-0. Available from: http://aisel.aisnet.org/ecis2017_rp/50/

Cheng X., Fu S., Han Y. & Zarifis A. (2017) ‘Investigating the Individual Trust and School Performance in Semi-Virtual Collaboration Groups’, Information Technology and People, vol.30, no.3, pp.691-707. Available from: https://www.emerald.com/insight/content/doi/10.1108/ITP-01-2016-0024/full/html

Cheng X., Fu S., Sun J., Han Y., Shen J. & Zarifis A. (2016) ‘Investigating Individual Trust in Semi-Virtual Collaboration of Multicultural and Unicultural Teams’, Computers in Human Behavior, vol.62, pp.267-276. Available from: https://www.sciencedirect.com/science/article/pii/S0747563216302643

Cheng X., Wang X., Huang J. & Zarifis A. (2016) ‘An Experimental Study of Satisfaction Response: Evaluation of Online Collaborative Learning’, International Review of Research in Open and Distributed Learning. vol.17, no.1, pp.60-78. Available from (open access): http://www.irrodl.org/index.php/irrodl/article/view/2110

Zarifis A., Cheng X., Dimitriou S. & Efthymiou L. (2015) ‘Trust in Digital Currency Enabled Transactions Model’, Proceedings of the Mediterranean Conference on Information Systems (MCIS), pp.1-8. Available from: https://aisel.aisnet.org/mcis2015/3/

Zarifis A. & Kokkinaki A. (2015) ‘The Relative Advantage of Collaborative Virtual Environments and Two-Dimensional Websites in Multichannel Retail’, Lecture Notes in Business Information Processing-Springer, vol.208, pp.233-244. Available from: https://link.springer.com/chapter/10.1007/978-3-319-19027-3_19

Dimitriou S. & Zarifis A. (2015) ‘Social Actors and Institutional Carriers in Small Island States: Examining the Role of Partnerships in Influencing Organisations’ Approach Towards Environmental Disclosure’, 2nd International Conference on Accounting Studies. Available from: http://repo.uum.edu.my/17551/1/039-ICAS2015%2039-47.pdf

Zarifis A., Efthymiou L., Cheng X. & Dimitriou S. (2014) ‘The CDIO Approach in Distance Learning’, IEEE International Conference Engineering & Telecommunications 2014. Available from: http://en-t.org/proen.shtml #

Zarifis A., Efthymiou L., Cheng X. & Demetriou S. (2014) ‘Consumer Trust in Digital Currency Enabled Transactions’, Lecture Notes in Business Information Processing-Springer, vol.183, pp.241-254. Available from: http://link.springer.com/chapter/10.1007/978-3-319-11460-6_21#

Zarifis A. (2013) ‘The Technologies and Practices Delivering Effective Distance Learning’, Moscow Institute of Physics and Technology Research Publications.  Available from: http://mipt-sm.ru/wp-content/uploads/2013/06/Distance-Learning-Alex-Zarifis-020613C-New-version.pdf

Cheng X., Macaulay L. & Zarifis A. (2013) ‘Modelling Individual Trust Development in Computer Mediated Collaboration: A Comparison of Approaches’, Computers in Human Behavior, vol.29, no.4, pp.1733-1741. Available from: https://www.sciencedirect.com/science/article/pii/S0747563213000848

Cheng X., Macaulay L. & Zarifis A. (2009) ‘A Case Study of Individual Trust Development in Computer Mediated Collaboration Teams’, IEEE 16th International Conference on Computational Science and Engineering (CSE’09), vol.3, pp.277-282. Available from: https://ieeexplore.ieee.org/abstract/document/5283509

Gadalla E. & Zarifis A. (2009) ‘Exploring Customer Perceptions of e-Service Quality in Collaborative Virtual Environments: A Critical Incident Analysis’, Academy of Marketing Annual Conference 2009, Leeds, Available from: http://marketing.conference-services.net/programme.asp?conferenceID=1581&action=prog_categories

Cheng X., Macaulay L. & Zarifis A. (2008) ‘Individual Trust Development in Computer Mediated Teamwork’,  ACM WebScience’08, June 19–21, Pittsburgh, USA, Available from: http://users.ecs.soton.ac.uk/dem/workshops/webscience08/papers/websci01-cheng.pdf

Zarifis A. (2008) ‘Consumer Trust in Virtual Worlds’, Proceedings of the Manchester Business School Doctoral Conference, Manchester, UK.

Books

Bátiz-Lazo B. & Efthymiou L. (2016) ‘The Book of Payments: Historical and Contemporary Views on the Cashless Economy’, Palgrave Macmillan: London, DOI: 10.1057/978-1-137-60231-2.

Efthymiou L., Zarifis A. & Orphanidou Y. (2021) ‘A Measurement Model for Collaborative Online Learning in Postgraduate Engineering Management Studies’. Available from: http://doi:10.4018/978-1-7998-4063-3

Media

Zarifis A. (2022) ‘Existing insurers and disruptors are utilizing Artificial Intelligence to create new business models’, FinTech Scotland. Available from: https://www.fintechscotland.com/existing-insurers-and-disruptors-are-utilizing-artificial-intelligence-to-create-new-business-models/

Zarifis A. (2021) ‘In the spotlight: The capabilities of AI are increasing and it is disrupting insurance and healthcare’, FINT Newsletter. Available from: https://mailchi.mp/5041042deda9/fint-newsletter?e=e84e13477e

Zarifis A. (2021) ‘Artificial Intelligence is creating new business models for existing insurers and new insurers disrupting this sector’, Duke University (Global Financial Markets Center). Available from: https://sites.law.duke.edu/thefinregblog/2021/08/24/artificial-intelligence-is-creating-new-business-models-for-existing-insurers-and-new-insurers-disrupting-this-sector/

Zarifis A. (2020) ‘Why is Tesla selling insurance and what does it mean for drivers?’, The Conversation, Available from: https://theconversation.com/why-is-tesla-selling-insurance-and-what-does-it-mean-for-drivers-130910

Herbert I. & Zarifis A. (2019) ‘The AI Challenge, Management Services Journal’, Winter, pp.14-20. Available from: https://www.ims-productivity.com/page.cfm/content/Management-Services-Article-Archive/